What is obvious to one person, is not always obvious to another.
The questions and answers that follow have come straight from the mouths of our customers. Hopefully they will help to answer some of your questions, but if they do not, feel free to shoot us an email with a question of your own.

Q1. Where is your company located?

We are in Adelaide, South Australia, Australia in the suburb of Brompton, which is about a 5 minute drive north-west from the CBD. We are not far from the Entertainment Centre situated on Port Road. If you come off of Port Road, you need to turn down Coglin Street, then go over the railway line and take your first right then first left, and you will be in Hocking Street. Our place is 100 metres down the road on the right.

Q2. Do you have retail outlets where we can view all of your products?

We only have the one, which is at our Adelaide address (see question 1). Unfortunately we don't have any in other states of Australia.

Q3. Will you deliver to me?

We will deliver to anywhere in Australia. If you wish to purchase products online, then delivery is automatically added during the checkout stage of the order. Delivery is based on the weight of the goods you have ordered. You might be surprised by just how cheap it is !

Q4. What are the advantages of becoming a member?

For everyone who becomes a member, you will get the following;

• Your address and contact details stored so that you don't need to re-enter them if you place multiple orders.
• You will be able to look back on your order history, which may be of assistance when placing future orders.
• You will be given the option of paying by credit card, Paypal, direct deposit or credit in the form of a 30 day account (this last option needs to be applied for, and will only be given to customers who have made regular online purchases, or are one of our current customers who already have a 30-day account)
• You may be eligible to receive lower pricing. This pricing is normally available to hardware stores, timber merchants, stairbuilders, furniture manufacturers, kitchen and cabinet makers. If you think you may be eligible, then you can apply for a Hammersmith Trade Account (a link is on the home page).